Dear Heather and Ravena

I just wanted to thank you for all your help in arranging my mortgage.

I didn't have any great expectations when I set out to try to get a mortgage a few months ago, and was very wary after some of the horror storied I'd read about the intermediaries in this market.

Of the 6 companies I approached after a web search most made promises, one asked me for a forged P60, and one sent me on a costly goose chase. You were the only ones who were honest from the start about the difficulty of my situation in the present market, and the only ones who came through with a reasonable offer. I was impressed throughout by the professionalism and constant attention.


I just want to thank you for all the help and info you have given us, you have been by far the most helpful, informative and honest company I have spoken to about mortgage matters.



You asked us to keep you informed of progress re our house.

We have good news, Ramon has negotiated with Cajamar head office and they will grant us a mortgage. We have not signed anything yet, on the advice of Ramon, he is very thorough.

Thank you so much for introducing him to us, wish we had known about both you and him four years ago, would have saved us a lot of stress, hassle and money!!



We have completed on the property.

I would like to take this opportunity to express my thanks to you personally for all your time and effort in bringing together our mortgage and seeing it through to completion.

I know that this was an especially difficult case. But you came through for us, in what has been very worrying times for us all with the recent credit crunch.

You should have a medal for your patience I know at times I have been very trying to say the least ( you don’t need to agree ) but another thank you for not giving up on us, your patience has been very much appreciated. I am sure others would have given up but not you.

Keep up the good work I am sure there are many other people out there who will benefit from your help and I would not hesitate to recommend you and your company.

Finally I would like to wish you and your staff the very best for the future and for a job well done.

Thank you


I got home late last night Ravena and have just received confirmation from the lawyer that completion was achieved yesterday. I would like to thank you for all your efforts.

In this presently difficult financial climate it has been invaluable having someone work on my behalf. As you can appreciate, it is not easy conducting business in a foreign country and having a friend only an e-mail or phone call away has been excellent.

Again many thanks. I wish you all the best and will certainly recommend you to anyone contemplating property purchase in Spain.

Kindest regards

Hi Debbie,

Fantastic, finally its all paid off. Many thanks for all your hard work and patience. We owe you a drink!! or two!!

Dont hesitate to call if you would like to take a visit up in the mountains - if you need any lessons on snowboarding - dont ask myself or the others!!

Many thanks again and maybe see you in the future,


Hi Debbie,

I would just like to say a big THANK YOU for everything. You are an angel!
Talk to you soon,



Thanks loads for your patience. From what I hear it really is getting hard to get mortgages organized, so you have done a sterling job.

Many thanks


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